FAQ

7bd FAQ — Live Casino to VIP

How live dealer games work at 7bd, what deposit methods are available, how to earn VIP cashback, and where to find responsible gambling tools — all questions answered directly here. Read the topic-by-topic questions and answers below to get more from your experience at 7bd bet.

Live Dealer Games

In a live dealer game, a real dealer deals cards or spins a roulette wheel in front of a camera from a studio. 7bd's live casino section streams live video from multiple studios including Evolution, Pragmatic Play Live, and Ezugi. You can chat with the dealer in real time and see game results instantly. As long as you have a stable internet connection, you can play from any device — mobile or computer.

Baccarat is a card game where you bet on one of two hands — "Player" or "Banker". The goal is to get as close to 9 points as possible. 10s and face cards are worth zero; aces are worth 1. If the total is two digits, only the right-hand digit counts (e.g. 15 = 5). Minimum bet amounts may vary across 7bd's live tables — choose a table that suits you from the lobby on screen.

Live roulette has two main types of bets — inside bets (specific numbers or small groups of numbers) and outside bets (red/black, odd/even, 1–18 or 19–36). Inside bets have a lower chance of winning but a higher multiplier — a winning single-number bet pays 35:1. Outside bets have a higher chance of winning but lower payouts. You will find all these options at 7bd's Evolution live roulette tables.

Teen Patti is a popular card game from South Asia — using a 52-card deck, each player receives three cards. The player with the best three-card combination (trio, sequence, flush, etc.) wins. You can play JILI's TeenPatti Joker and Teen Patti 20-20 titles at 7bd, with affordable bet limits. It is a good idea to read the rules for each table in the game lobby before joining.

Andar Bahar is a traditional card game from the Indian subcontinent. The dealer places a joker card in the middle and then deals cards alternately to the "Andar" (left) and "Bahar" (right) piles. You win by betting on the side where the first card matching the joker's value lands. Andar Bahar tables from Ezugi and Vivo Gaming are available in 7bd's live casino. Its simple rules make it suitable for new players.

No, you do not need to install any separate software. 7bd's live casino games run directly in the browser. However, using the Android or iOS app gives a smoother experience — the app is available through official channels. For good streaming quality, use at least a 4G or Wi-Fi connection and keep your browser up to date.

Responsible Play

A few key signs are: spending beyond your budget, repeatedly placing bets to recover losses, prioritising gambling over family or work, or being unable to stop playing. Ask yourself: is gambling causing financial or relationship problems? If the answer is yes, visit 7bd's responsible gaming page and seek help.

A cooling-off period means taking a break from your account for a set period (such as 24 hours or 7 days). Self-exclusion allows you to keep your account closed for a longer term. To use either option at 7bd, contact the support team via live chat or email — they are available 24/7. Using these tools is entirely voluntary and confidential.

7bd always advises that gambling is for entertainment — not as a financial solution. If you feel gambling is getting out of control, speak with a trusted family member or a mental health professional. A national mental health helpline is available in Bangladesh. 7bd's support team can help you set account limits or arrange a break.

Yes. 7bd offers the option to set your own spending limits. To set daily, weekly, or monthly deposit limits, contact the support team via live chat. Once a limit is reduced it takes effect immediately; to increase it again you must wait through a set cooldown period. This is an effective way to play responsibly.

The minimum age to participate in any casino or betting activity at 7bd is 21 years (21+). Age is verified during registration using a national ID card or passport. Anyone under 21 is not permitted to open an account or play — this is a mandatory rule to protect users.

Making a Deposit

7bd currently offers four deposit methods: bKash, Nagad, Rocket and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. All methods are processed directly in Bangladeshi Taka (৳), so no currency conversion is needed.

The minimum deposit to play any category at 7bd, including slot games, is ৳300 — and this applies to all methods (bKash, Nagad, Rocket, or bank transfer). A 150% bonus is available on your first deposit, up to ৳20,000. For example, depositing ৳1,000 gives a ৳1,500 bonus — total balance ৳2,500, wagering requirement ৳15,000.

7bd does not charge any separate fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges — this depends on the payment provider's policy. It is a good idea to check the charges in your mobile banking app before making a deposit.

To deposit via Nagad, first log in to your 7bd account, then go to the deposit section and select Nagad. Send the amount from your Nagad app or USSD code to the Nagad number provided, and save the transaction ID. It is important to enter the correct amount and reference. The minimum amount is ৳300 and deposits are usually confirmed within a few minutes.

Withdrawal requests at 7bd are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount via bKash is ৳1,000. Account verification must be completed before making a request; incomplete verification may cause delays. If you have any issues, contact the support team via live chat — they will resolve it promptly.

When depositing via bKash, it is important to use the correct recipient number, the correct amount, and to include the reference number or note as instructed by 7bd. Sending to the wrong number or without a reference may delay confirmation of your deposit. After payment, save the BRTC message or a screenshot of the bKash transaction — you may need to show it to support.

VIP & Cashback

Weekly cashback is calculated by subtracting total winnings from total losses for that week (net loss). The applicable percentage based on your VIP tier is then applied to this net loss. Example: as a Silver member, a net loss of ৳20,000 in a week gives ৳20,000 × 0.8% = ৳160 cashback. Cashback is generally added to your account automatically at the end of the week.

7bd has three VIP tiers:

Bronze — up to 0.4% cashback per week.
Silver — up to 0.8% cashback per week.
Gold — up to 1.2% cashback per week.

For full details and terms, visit the 7bd VIP page.

7bd's VIP tiers are determined based on regular and active play. The more consistently you play and keep your account active, the greater your chances of moving up to a higher tier. Moving from Bronze to Silver or Silver to Gold increases your cashback rate — meaning you receive more cashback for the same amount of loss. Tier reviews are carried out periodically.

In addition to cashback, members at higher VIP tiers may receive dedicated account manager support, priority withdrawal processing, access to exclusive promotions, and invitations to special events. Gold tier members generally receive the most personalised service. The full list of benefits is available in the VIP section of 7bd.

Once weekly cashback is added to your account balance, it can be used to play games or withdrawn subject to applicable conditions. For cashback withdrawal terms, see full details on the terms and conditions page. The minimum withdrawal amount is ৳1,000 and withdrawals can be made via bKash, Nagad, Rocket, or bank transfer.

VIP progress at 7bd depends more on regular account activity than on the type of game played. However, players who stay active across slots, live casino, and cricket betting together tend to benefit more in tier advancement. Cricket betting, especially during BPL and T20 seasons, is particularly popular among Bangladeshi players and betting volume is naturally higher during these periods.

Still have questions? The support team is ready to help

If you cannot find the answer to your question on this FAQ page, 7bd's support team can help you directly. Support is available in both Bengali and English.

Live Chat

Live chat support is available 24 hours a day, 7 days a week. Click the chat icon from any page on the site and an agent will connect with you. Get immediate help with any issue related to deposits, withdrawals, or games.

Email Support

You can contact us by email to share detailed information or send documents. 7bd's support email address: [email protected]

Response Time

Live chat responses are usually received within a few minutes. Email responses may take a little longer, but the 7bd support team always aims to reply quickly. For urgent matters, live chat is the most effective option.