7bd Privacy Policy

1. Introduction and Scope

7bd is an online entertainment and betting platform operated for users in Bangladesh. When you use the 7bd website, register an account, or use any of our services, we collect certain information. This privacy policy explains in detail how that information is collected, stored, and used.

This policy applies to all your transactions and interactions with 7bd from the date it comes into effect. If any changes are made to this policy in the future, we will clearly notify you on the website and state the date of the update.

2. Information We Collect

7bd collects the following types of information:

• Identity Information: Full name, date of birth, national ID or passport number (for verification purposes).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Details of payment methods used for deposits and withdrawals — such as bKash, Nagad, or Rocket numbers — however, no passwords or full PINs are ever stored.
• Technical Information: IP address, browser type, device information, login time and date, and session duration.
• Usage Information: Records of activity such as which games you played, how much you wagered, and which bonuses you used.
• Cookies and Tracking Data: Cookies are used to improve website performance and customise the user experience.

3. Purpose of Data Collection

7bd uses the information it collects only for the following lawful purposes:

• To complete the account registration and verification process.
• To process deposits, withdrawals, and other financial transactions.
• To correctly provide bonuses, rewards, and promotional offers.
• To provide customer support and resolve your issues.
• To prevent fraud and ensure the security of the platform.
• To protect users in accordance with our responsible gaming policy.
• To review and improve platform performance.
• To meet legal obligations and assist in resolving disputes.

4. Data Storage and Security Measures

7bd uses industry-standard technical measures to protect your information. All data is transferred via SSL encryption, which protects against unauthorised access by third parties. Encrypted storage is used at the server level, and only authorised staff have access to the information they need.

We conduct regular security audits and quickly identify and address any potential vulnerabilities. Your password is stored in hashed form — no member of our staff can ever see your password.

Please keep in mind that transmitting data over the internet always carries some inherent risk. You therefore bear partial responsibility for keeping your own device and account information secure.

5. Sharing Information with Third Parties

7bd does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in certain circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, or Rocket receive the information necessary to complete transactions, though they also operate under their own privacy policies.
• Technology Partners: Limited information is shared with certain technology service providers to ensure platform reliability and security, and they are bound by strict confidentiality agreements.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: Relevant information may be shared with the appropriate authorities to prevent fraudulent activity.

Your information is not shared with anyone outside the cases described above.

6. Cookie Policy

The 7bd website uses cookies and similar technologies. Cookies are small text files stored in your browser. 7bd uses cookies for the following purposes:

• Essential Cookies: For maintaining login sessions, security verification, and core website functionality. Without these, the site will not work properly.
• Functional Cookies: To remember your language preferences and other personalised settings.
• Analytics Cookies: To understand which pages of the site are used most, which helps us improve our services.

You can disable cookies by changing your browser settings. However, doing so may limit certain features.

7. Your Rights Over Your Information

As a 7bd user, you have the following rights over your own information:

• Right of Access: You can find out at any time what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though some information may be required to be retained for a specified period due to legal obligations.
• Right to Object to Processing: You can object to your information being used for marketing purposes.
• Data Portability: You can request to receive your information in a structured format.

To exercise these rights, contact our support team directly. 7bd's support team is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English.

8. Protection of Minors' Information

7bd strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect information from minors. Age is confirmed during the account verification process.

If we become aware that information from a minor has been collected by mistake, it is deleted immediately and the relevant account is closed. Following our Responsible Gaming Policy is one of our primary commitments.

9. Data Retention Period

7bd retains your information for as long as your account remains active. Even after an account is closed, certain information — particularly records of financial transactions — is retained for a defined period due to legal and regulatory obligations.

Once that period ends, the information is securely deleted or anonymised in a way that makes it impossible to identify any individual.

10. International Data Transfers

Some of 7bd's servers and data processing may operate outside Bangladesh. For such international transfers, we ensure that the information receives a level of protection equivalent to that set out in this privacy policy.

Contracts with third-party service providers include clear data protection terms, so that your information remains protected wherever it is processed.

11. Policy Changes and Updates

7bd reserves the right to amend this privacy policy when necessary. For any significant changes, we will:

• Publish a clear notice on the website.
• Update the date shown at the top of the policy.
• If the change is important, we will attempt to notify you at your registered email address.

Continuing to use the platform after a change means you accept the updated policy. We recommend that you check this page regularly. For more details about the overall terms of our service, please read the Terms and Conditions page.

12. Complaints and How to Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. 7bd's customer support team is available via live chat seven days a week, twenty-four hours a day. To contact us by email, write to:

[email protected]

We generally aim to respond to emails within 24 hours. For general questions, our FAQ section may also be helpful.