7bd Complete Terms and Conditions

1 General Terms and Applicability

These Terms and Conditions apply to the use of the 7bd platform and all its services. 7bd is an online betting and gaming platform that provides casino games, sports betting, and live gaming services for Bangladeshi users.

This document shall be considered a legal agreement between 7bd and registered members of the platform. In the event of any dispute, these terms will serve as the final reference.

1.1 Scope of Services

7bd's services include slot games, live casino, sports betting, fishing games, and other related entertainment activities. 7bd reserves the right to change, add to, or reduce the scope of services at any time without prior notice.

1.2 Language and Interpretation

Although these terms are written in Bengali, the platform's intent shall prevail in any interpretive dispute regarding the original document. Any translation or version in another language is for convenience only and is not a replacement for the original Bengali version.

2 Account Registration and Eligibility

To register on the 7bd platform, a member must meet the following requirements:

• Must be at least 21 years of age.
• Must provide complete and accurate personal information.
• One person may operate only one account.
• The mobile number or email provided must be active and belong to the member.
• Registration using automated software or bots is prohibited.

2.1 Multiple Accounts Prohibited

If a member is found to be operating more than one account, 7bd reserves the right to immediately close all associated accounts and forfeit all balances and bonuses held in those accounts.

2.2 Accuracy of Information

If information provided at registration is found to be incorrect or false, 7bd may close that account and cancel any pending transactions. Members must notify the support team promptly of any changes to their personal information.

3 Age Verification and Identity Confirmation

7bd strictly enforces the 21+ age limit. Identity verification may be required after each registration or during the processing of a withdrawal request. This is part of the KYC (Know Your Customer) process.

3.1 Required Documents

For identity verification, you may be asked to submit any one of the following documents:

• National Identity Card (NID) — clear photos of both sides
• Passport — photo of the main information page
• Driving License — government issued
• Proof of ownership of the payment method (if required)

3.2 Until Verification is Complete

7bd may keep withdrawal requests on hold until identity verification is complete. This is done for the member's protection and has no discriminatory intent.

4 Deposit, Withdrawal and Payment Policy

7bd supports the common payment methods used in Bangladesh. All transactions are completed through fully secure and encrypted channels.

4.1 Deposit Terms

• Minimum deposit: ৳300 (for all methods)
• Accepted methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and others)
• Deposits must be made only from the member's own account — third-party deposits are not accepted
• A successful deposit should be credited to the balance immediately; contact support if there is any issue

4.2 Withdrawal Terms

• Minimum withdrawal: ৳1,000
• Accepted methods: bKash, Nagad, Rocket, and bank transfer
• Standard processing time: 15 minutes to 2 hours
• Withdrawals must be made through the same method used for the deposit (for security reasons)

4.3 Suspicious Transactions

If any unusual or suspicious financial activity is detected, 7bd may temporarily suspend transactions on that account and conduct an investigation. Further action will be taken based on the outcome of the investigation.

5 Bonuses, Promotions and Wagering

7bd offers various bonuses and promotional offers. Each bonus has its own terms, and failure to comply with them may result in the bonus being cancelled.

5.1 Welcome Bonus

New members have the opportunity to receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount — meaning the bonus funds can only be withdrawn after being wagered 10 times.

Example: A ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500. Before withdrawal, a wager of ৳1,500 × 10 = ৳15,000 must be completed.

5.2 General Bonus Usage Policy

• The next bonus cannot be claimed until the wagering on a current bonus is complete (unless stated otherwise)
• Winnings from bonuses cannot be withdrawn directly — they become withdrawable after wagering is completed
• If there are restrictions on which games a bonus applies to, this will be stated in the bonus terms
• If bonus abuse is found, the account may be suspended

5.3 Weekly and Special Promotions

Weekly reload, slot festival bonus, refer-a-friend reward, birthday gift, and cricket bonanza — each promotion has its own minimum deposit, wagering requirement, and claim period. These special bonuses can only be claimed by eligible members within the specified time limit.

6 Betting and Gaming Rules

All betting and gaming activities on 7bd are conducted under defined rules. Each game has its own rules, which are available within the game's own interface.

6.1 Betting Limits

Minimum and maximum bet limits are set for each game or market, which are displayed in the game interface. VIP members may enjoy higher betting limits.

6.2 Technical Issues

If a game or bet is interrupted due to network disconnection or a technical fault, 7bd will review the record of that transaction and make a decision. Where information is insufficient, the bet may be cancelled and the stake returned.

6.3 Fraud and Cheating

Any form of cheating, software exploitation, syndicate betting, or taking advantage of system errors is strictly prohibited. If such activity is detected, the relevant account will be closed and all winnings will be considered void.

7 Security and Protection of Personal Information

7bd gives the highest priority to protecting members' personal and financial information. The platform uses SSL encryption technology to keep all data secure. For details on how we collect and use your information, please read our Privacy Policy.

7.1 Password and Login Security

• Your password should not be shared with anyone — 7bd staff will never ask for your password
• Avoid keeping your account open on devices used by more than one person
• If you suspect unauthorised access to your account, notify support immediately
• Changing your password regularly is good for security

7.2 Sharing Information with Third Parties

Without a member's consent, 7bd does not sell or transfer personal information to third parties for commercial purposes. However, information may need to be provided to regulatory bodies when required by law or for investigation purposes.

8 Responsible Gaming

7bd believes that betting and gaming is an entertainment activity and should always be enjoyed in a controlled and responsible manner. We are committed to helping members build safe gaming habits.

Our Responsible Gaming policy contains detailed information on self-exclusion, deposit limits, and gaming breaks.

8.1 Limit-Setting Features

• Set weekly or monthly deposit limits
• Set your daily betting limit
• Temporarily close your account for a set period if needed
• Seek help if problematic gaming is identified

8.2 Protection of Minors

None of 7bd's services are available to anyone under 21 years of age. Parents and guardians are requested to take care that minors cannot access a family member's account.

9 Account Suspension, Closure and Reactivation

7bd may temporarily suspend or permanently close any account without prior warning in the following circumstances:

• Violation of any clause of these Terms and Conditions
• Providing false or misleading information
• Operating multiple accounts
• Bonus abuse or attempts to cheat
• Suspicion of money laundering or illegal financial activity
• In the event of the account holder's death (action will be taken in accordance with legal heir procedures)

9.1 Balance After Account Closure

If an account is closed due to a breach of rules, 7bd will decide on the return of the balance based on the outcome of the investigation. If closed for a legitimate reason, the balance will be returned via the relevant payment method.

9.2 Voluntary Account Closure

If a member wishes to voluntarily close their account, they must inform the support team via live chat or email. Any pending wagering or withdrawals should be completed before the account is closed.

10 Mobile Application Terms of Use

7bd's Android (APK) and iOS applications are available through official channels. All these Terms and Conditions apply fully to use of the app as well.

10.1 App Usage Restrictions

• Attempting to modify, reverse engineer, or hack the app is strictly prohibited
• The same account policy applies when using the app
• If your device is lost or stolen, notify 7bd support immediately to secure your account

10.2 Technical Support for the App

For any technical issues with the app, use 7bd's 24/7 live chat support. Solutions to common problems can be found in our FAQ section.

11 Changes and Amendments to the Rules

7bd reserves the right to change, add to, or reduce these terms and conditions at any time. For significant changes, members will be notified by email or through platform notifications.

11.1 When Changes Take Effect

Amended rules will apply from the date of publication or from the effective date stated. Continued use of the platform after any changes will be taken to mean that the member has accepted the new terms.

11.2 Disagreement

If a member does not agree with the amended terms, they may contact support to close their account. If there are any questions about the changes, the support team will be happy to help.

12 Contact and Customer Support

If you have any questions, comments, or complaints about these terms and conditions, please contact the 7bd support team. Our support team provides assistance in Bengali and English, seven days a week, 24 hours a day.

12.1 Contact Methods

• Live Chat: Available at any time within the platform
• Email: [email protected]

12.2 Complaint Resolution

When a complaint is submitted, 7bd will review it within a reasonable time and inform the member. Complex matters may take longer to review, and the member will be kept updated in such cases. For general information about 7bd, visit our About Us page.